Configuration FAQs

What if I need more CPU, RAM, or storage?

After your Ottomatic Instance is deployed, you may require more CPU, RAM, or storage. If so, we can upgrade your Ottomatic Instance to a different type. Say you purchased a P2 (2 CPU Core, 4GB RAM, 80GB SSD), and you are running out of space. We can upgrade your Ottomatic to a P3 (4 CPU Core, 8GB RAM, 150GB SSD) in less than 10 minutes. Note that changing your Ottomatic Instance type will require a reboot.

How do I upgrade installed applications?

If you'd like to upgrade an application on your instance, like FileMaker Server, please submit a ticket, and we'll find a day and time to do the upgrade. (We don't automatically update your software to prevent any potential and unexpected software version issues.)