Support

Support is provided to Ottomatic customers via email/ticketing system. Support contracts are available for priority and guaranteed support times which includes phone and Slack support options.

If you have a bug report or question on the Ottomatic Cloud Console, you can send us a ticket or post about it in the Proof+Geist community.

Ottomatic Support utilizes a mix of tools, technology, people, and programs designed to proactively help you optimize performance, keep informed about issues, and start a line of communication with us.

We help save time for you and your team by proactive monitoring and responsive support. Ottomatic is determined to make our customers successful throughout their cloud journey and to address questions on best practices, guidance on configuration, all the way to break-fix and problem resolution.

Contact Support

Email Support: support@ottomatic.cloud

Support Agreement Phone Support: 1-877-776-6301

Select option 2 for Hosting and then option 2 for Support